Find a Call Center

Are You Looking to Hire a Call Center?

If you want to find a call center, then you’ve come to the right place. Check out our call center directory to find a premier call center or contact center to meet your needs.

Outsourcing Call Centers go by various labels, such as BPO (Business Process Outsourcing), Contact Center, Teleservice Agency, Outsource Call Center, or Telemarketing Firm.

Regardless of what they call themselves, all provide telephone call processing to their clients. They customize their services to meet your needs, providing overflow coverage, after hours support, or complete 24-7 call center services.


MAP Communications Inc

840 Greenbrier Circle
Chesapeake, VA 23320, USA
www.mapcommunications.com

Contact: Karen Oluwabusola, SVP, at 800-955-9888 or kareno@mapcommunications.com
Services: Inbound, Outbound
Vertical Markets: Healthcare
Healthcare Services: Medical Answering Service, Telephone Triage, Physician Referral, Appointment-Setting and Reminder

MAP Communications is a telephone answering service for hospitals, doctors, and physicians.

AccessNurse

1431 Centerpoint Blvd Ste 110
Knoxville, TN 37932, USA
www.accessnurse24.com

Contact: Karen Brown, RN, at 865-985-7304 or karen_brown@accessnurse24.com; Jeanne Griffin at 865-985-7303 or jeanne_griffin@accessnurse24.com
Healthcare Services: Medical Call Center Services
Other Healthcare Services: Nurse telephone triage, nurse advice line, pediatric nurse triage, physician answering services, daytime/office hours telephone support, post-discharge call campaigns, client and caller satisfaction surveys

AccessNurse provides after-hours telephone nurse triage for more than 15,000 physicians, hospitals, federally qualified health centers, universities, and health plans across the country. Accredited by URAC as a health call center since 2004, AccessNurse partners with clients to provide comprehensive medical call center services and the assurance of a quality caller experience. Join them on social media: AccessNurse on FacebookAccessNurse on LinkedIn, and AccessNurse on Twitter.

Ambs Call Center

338 W Franklin St
Jackson, MI 49201, USA
www.ambscallcenter.com

Contact: Aaron Boatin, vice president, at 800-968-1181 or sales@ambscallcenter.com
Vertical Markets: Healthcare
Healthcare Services: Medical Answering Service, Telephone Triage, Appointment-Setting and Reminder, Physician Referral
Other Healthcare Services: Health surveys, post-discharge calls, transfer center service

Ambs Call Center is a 24/7 medically based call center that offers turnkey solutions for medical practices and health systems. Their medical call center and nurse triage service offer a winning combination for any size practice or health system. Additional services include medical answering service, physician referral, customer service surveys, appointment scheduling, class registration, and patient preregistration. Call for a live demonstration.

Etech Global Services

1903 Berry Dr
Nacogdoches, TX, USA
www.etechgs.com

Contact: Jim Iyoob, executive vice president, at 936-371-2640 or jim.iyoob@etechgs.com
Services: Inbound, Outbound, Email, Text Chat
Multilingual: English, Spanish
Vertical Markets: Telecommunications, retail, education, utility, cable

Etech Global Services is a leading provider of customer engagement solutions, committed to continuous improvement, next-generation technology, and empowering people. Etech’s proprietary tool, Etech Monitoring Solutions (EMS), is exclusively designed for organizations to improve customer experiences, which identifies and helps in deriving actions to enhance Quality Assurance programs.

Quality Contact Solutions, Inc.

808 4th Street
Aurora, NE 68818, USA
www.qualitycontactsolutions.com

Contact: Angela Garfinkel, Owner, at 866-963-2889.
Services: Inbound, Outbound, Email, Text Chat
Vertical Markets: Healthcare, Education, Radio, Energy, Publications

Quality Contact Solutions provides outsourced telemarketing and call center solutions that achieve sales results. They specialize in business to business telemarketing sales.

Call 4 Health

Call 4 Health

2855 S Congress Ave, Delray Beach, FL  33445, USA
www.call4health.com

Contact: Bryan Weinstein, VP business development, at 561-994-3334 x1550 or bweinstein@call4health.com
Multilingual: English, Spanish
Vertical Markets: Healthcare
Healthcare Services: Medical Answering Service, Telephone Triage, Appointment-Setting and Reminder, Physician Referral
Other Healthcare Services: Post discharge follow-up, transitional care, remote hospital switchboard, seminar and event registration

Call 4 Health offers call center services exclusively to the medical and healthcare industry nationwide. They provide professional and accurate virtual call center services and physician answering service for medical practices and hospitals. In addition to their hospital call center services, they also specialize in nurse triage service, physician referral service, disaster preparedness support, medical answering service, and appointment reminder notification twenty-four hours a day, seven days a week.

Answer United

2015 W Crosstown Pkwy
Kalamazoo, MI 49008, USA
www.answerunited.com

Contact: Scott Gignac, president, at 800-937-5900 or sales@answerunited.com
Services: Inbound, Email, Text, Chat
Vertical Markets: Healthcare
Healthcare Services: Medical Answering Service, Appointment-Setting and Reminder

Answer United has been a leader in the telephone answering and call center industry for over forty years. They provide old-fashioned service through modern technology.

Specialty Answering Service

1006 W 9th Ave Ste 150
King of Prussia, PA 19406, USA
www.specialtyansweringservice.net

Contact: Nicolas D’Alleva, business owner, at 888-532-4794 or ndalleva@specialtyansweringservice.net
Services: Inbound, Outbound, Email, Text Chat
Multilingual: English, Spanish
Vertical Markets: Healthcare
Healthcare Services: Medical Answering Service, Appointment-Setting and Reminder

Specialty is a global provider of telephone answering services, including order processing and appointment-setting services, inbound and outbound telemarketing, survey response, and outsourced customer service.

Voice Link of Columbus, Inc

Voice Link

4802 Cargo Court
Columbus, Ga 31907, USA
www.yourvoicelink.com

Contact: JoAnn Fussell CFO, CPA, at 800-262-2799 or joann@yourvoicelink.com; Mark Slatter COO, at 800-262-2799 or mark@yourvoicelink.com
Services: Medical Answering Service and Appointment Scheduling
Other Services: Secure Communication App for your office to use

Our secure app allows the Doctor to do their dictation into their cell phone and can download the message into the patient electronic medical records.

Advantage Answering Plus
www.advantage-plus.com

Synergy Solutions Inc
www.synergysolutionsinc.com

Call Experts
www.callexperts.com

Golden Gate BPO Solutions, LLC
www.goldengatebpo.com

Invensis
www.invensis.net

TMP Direct
www.tmpwdirect.com

Xturion
www.xturion.com

Global Response
www.globalresponse.com

Answer My Office
www.answermyoffice.com

Transparent BPO
www.transparentbpo.com

ORC ProTel LLC
www.orcprotel.com

ATS Call Centers Inc / TeleRep
www.telerep.com

AnswerPlus Inc
www.advantage-plus.com


About Find A Call Center

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Find a Call Center is provided by Connections Magazine in conjunction with Peter DeHaan Publishing, Inc.

Email Valerie to list your outsource call center or contact center here on Find A Call Center.

Find a Call Center is provided by Connections Magazine. Our other directories include Find An Answering Service and Find a Healthcare Call Center.